Compliance Caseworker - Tax Professional or Operational Delivery, HMRC, Nottingham

HM Revenue and Customs (HMRC) is looking for people with a passion for investigative work, and an ambition to progress in an analytical and investigatory career.

Compliance Caseworkers have an important part to play in the collection of tax that pays for schools, hospitals and the rest of the UK’s vital public services.

If you have an interest in varied and challenging work, and enjoy working as part of a diverse team and organisation, helping to challenge, prevent, and correct customer tax evasion and non-compliance - this role is for you!

As a Caseworker, you need to embody HMRC’s values: Innovation, Integrity, Professionalism, and Respect.

We recruit on merit after fair and open selection, and we welcome applications from a diverse range of candidates.

So, what does being a Caseworker involve?

• Working in HMRC’s Customer Compliance Group, in either a Tax Professional or Operational Delivery role

• Using an investigative approach to establish facts

• Carrying out quality compliance checks to cast a light on the dishonest minority cheating the system

• Looking into the tax affairs of customers, big and small - from multinational companies to individual citizens. You’ll be reviewing, analysing, and interrogating customer data, records, and case files

• You’ll also be responsible for helping customers understand the importance of paying the correct tax to prevent future evasion and non-compliance.

Desirable skills:

• Good written and verbal communication skills

• Attention to detail and tenacity

• Capable of working individually and as part of a team to promote a positive and energetic working environment.

As well as competitive salaries and generous leave entitlements, we offer a substantial package of benefits including:

• Excellent training and career development opportunities

• Competitive pensions

• Generous paid maternity, paternity and adoption leave

• A community volunteering programme, the opportunity to join a trade union, and discounted membership of local and national sports and social groups

• Salary advances for travel costs, including annual season tickets and cycle-to-work schemes.