Indirect Tax and Technology Senior Manager

Hays Plc - Indirect Tax Senior Manager

Background on Hays

I'm working on an outstanding Indirect Tax Senior Manager role; the position sits within the global tax function of Hays Plc.

We are listed on the FTSE250 and are experts at recruiting qualified, professional and skilled people worldwide. The group is the market leader in the UK, Germany and Australia and one of the market leaders in Continental Europe, Asia and Latin America.

The group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments and providing broader outsourced services for clients. The group employs over 9,500 staff operating from 207 offices in 31 countries, across 21 specialisms around the world.

Overview of role

With indirect tax throughputs of around half a billion pounds per annum, effectively managing indirect taxes is crucial for the group

Reporting to the Global Head of Tax, the Indirect Tax Senior Manager will be accountable for all indirect tax affairs of the global Hays group, setting overall policies and processes, managing relationships with tax authorities and partnering with the business on new initiatives.

Additionally, Hays Plc are going through a global finance transformation project and to that end there is the opportunity for interested candidates to take responsibility for leading initiatives within the tax team to drive overall technology and process improvements - considering the use of technology to take work out and reduce risk.

Key Responsibilities:

* Accountable for all indirect taxes across all Hays jurisdictions, reporting directly to the Global Head of Tax.
* Building strong links with international markets - working closely with local and regional finance directors to ensure that indirect taxes are managed.
* Working with the shared service centre and individual finance teams who run the actual VAT processes to ensure the processes are robust and efficient
* Partnering with the business to ensure that tax concerns are factored into commercial decision-making and that business initiatives are well supported from a tax perspective.
* Providing technical advice on complex international and local indirect tax queries.
* Responsible for the design and governance of indirect tax processes worldwide - identifying weaknesses and inefficiencies and improving processes, driving standardisation across all markets.
* Building and developing the group's indirect tax relationship with tax authorities worldwide and supporting market finance directors with tax authority audits and challenges.
* Responsible for developing Hays' strategy across all taxes in relation to future threats and opportunities including e-invoicing and digital reporting (including VAT in the Digital Age), automation and artificial intelligence.
* Have the opportunity to take responsibility for leading initiatives within the tax team to drive overall technology and process improvements - considering the use of technology to take work out and reduce risk.
Working with other members of the tax team to help them understand how their processes can be improved.
* Tax Governance lead: cross-tax responsibility for the development of tax governance within Hays, including group-level tax policies, the tax elements of the group's enterprise risk management framework, and supporting the Group Head of Tax in developing the tax target operating model.
* Primary tax subject matter expert supporting Hays' finance and digital transformation journey including global tech changes and finance process standardisation as well as compliance with "UK SOX" requirements.

Required experience and skills
Essential

* Strong general VAT knowledge, developed through working at a large accounting firm.
* Robust knowledge on specific VAT areas including place of supply of services; fixed establishment issues; and disclosed/undisclosed agency.
* Excellent interpersonal skills and an ability to build links with stakeholders across the wider business.
* Highly commercial and able to understand the broader commercial context within which the tax position forms part.
* Strong project management skills and the ability to drive change.

Desirable but not essential

* Strong technology and process implementation experience
* Some experience of managing indirect taxes in house
* Experience of self-billing
* E-invoicing
* Technology solutions, for example Alteryx
* Experience working with shared service centre/global process owner models

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